PLEASE REVIEW CAREFULLY
Use of Web Site. Unless otherwise specified, all ViewMyID ("ViewMyID") websites ("Web Sites") and Mobile Apps ("App") are for your personal use. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from the Web Sites or App. ViewMyID authorizes you to view and download the materials at the Web Sites only for your personal, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials. You may not modify the Web Sites and App materials in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose. For purposes of these Terms, any use of these materials on any other website or networked computer environment for any purpose is prohibited. The Web Sites and App materials are copyrighted, and any unauthorized use of any materials at the Web Sites and App may violate copyright, trademark, and other laws. If you breach any of these Terms, your authorization to use the Web Sites and App automatically terminates, and you must immediately destroy any downloaded or printed materials.
Any Communications posted on the Web Sites or App express the author's views of the communication, not necessarily the views of ViewMyID. Message content has not been created by, verified by, or adopted by ViewMyID. ViewMyID does not vouch for or warrant the accuracy, completeness, or usefulness of the message and is not responsible for the message's contents. No Communication constitutes ViewMyID authorized literature. Only authorized literature produced and issued by ViewMyID represents the company's position.
Communications posted on the Web Sites and App have not been created by, verified by, or adopted by ViewMyID; only product labeling and promotional materials issued by ViewMyID represent the company's position on the benefits and permitted uses the company's products. The information posted to the Web Sites and App is not to be copied, quoted, or otherwise reproduced and is not to be used in promoting, nor should it be relied upon in using ViewMyID products.
No Unlawful or Prohibited Use. As a condition of your use of the Web Sites and App, you warrant to ViewMyID that you will not use the Web Site and App for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Web Sites in any manner which could damage, disable, overburden, or impair the Web Sites or interfere with any other party's use and enjoyment of the Web Sites and App. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided through the Web Sites and App.
ViewMyID provides internet healthcare resources to connect individuals with participating physicians, licensed therapists, and other licensed health care practitioners (the "Providers") in real-time, via live streaming video, telephone, or secure e-mail for the diagnosis and treatment of patients over the Internet, as well as providing other types of administrative services and information ("Services"). All participating Providers have independently contracted to be in the network operated by ViewMyID. ViewMyID does not provide any physicians' or other Providers' services themselves.
USE OF THIS SITE AND THE SERVICES – NOT FOR EMERGENCIES
ViewMyID Site and Services are NOT used for medical emergencies or urgent situations. It would be best not to disregard or delay seeking medical advice based on anything that appears on ViewMyID Site.
IF YOU THINK YOU HAVE AN EMERGENCY, CALL 911 IMMEDIATELY!
MEMBERSHIP SALES & BILLING POLICY
All sales are final, and no refunds will be offered or accepted on services purchased from ViewMyID. As we are a medical benefits company like any other benefit, once you accept our terms and conditions, you have purchased our services and accept this refund policy as a whole. Services can be canceled in the system at your discretion under account settings. We stand behind the services we sell. Your satisfaction with your purchase is essential to us. If you are unsatisfied with your purchase for any reason, please contact us at support@ViewMyID.com. The recurring membership fee of $49.95 annually or $99.95 annually will be charged/debited by ViewMyID to the credit/debit card you used today. Your membership may be canceled at any time by clicking on account settings and choose CANCEL ACCOUNT. You may also cancel your Account by emailing billing@ViewMyID.com with your information.
ViewMyID operates subject to state regulations, and prescriptions may not be available in your state.ViewMyID is not a drug fulfillment warehouse. In the event that a Provider does prescribe a medication, he/she will limit the supply based on state regulations. He/she will only prescribe medication as determined appropriate in his/her sole discretion and professional judgment.ViewMyID does not guarantee that a prescription will be written.
NOTE: ViewMyID Providers do not prescribe D.E.A. controlled substances or scheduled medications, non-therapeutic drugs, and certain other drugs which may be harmful because of their potential for abuse.
You agree that any prescriptions that you acquire from a Provider shall be solely for your personal use. You agree to fully and carefully read all provided product information and labels and contact a physician or pharmacist if you have any questions regarding the prescription.
ACCOUNT ENROLLMENT, ELIGIBILITY, AND SECURITY
All sales are final, and no refunds will be offered or accepted on services purchased from ViewMyID. As we are a medical benefits company like any other benefit, once you accept our terms and conditions, you have purchased our services and accept this refund policy as a whole. Services can be canceled in the system at your discretion under account settings. We stand behind the services we sell. Your satisfaction with your purchase is essential to us. If you are unsatisfied with your purchase for any reason, please contact us at support@ViewMyID.com.
FRAUD PREVENTION AND SECURITY
ViewMyID may contact you by telephone, mail, or email to verify your ViewMyID Account information. ViewMyID may request further information from you, and you agree to provide such further information to ensure you have not fraudulently created your Account. Suppose you do not provide this information in the manner requested within 14 days of the request, ViewMyID . In that case, reserves the right to suspend, discontinue or deny your access to and use of the Site and Services until the Customer provides the information to ViewMyID as requested.
INFORMATION PROVIDED BY YOU
As part of the signing up process, you are required to provide us certain personal and medical information. Additionally, it is your responsibility to update ViewMyID as promptly as possible with changes to your personal or medical information so that all records are current, complete, and accurate. At any given time, you may be notified that information may be available for your review that is considered time-sensitive, such as medical information, diagnosis, lab results, etc., to the e-mail address that you provided as a contact point. Please keep this in mind when determining which e-mail address you offer as a contact point. You are obliged to provide us the following information:
1. Changes in an email address
2. Change of address
3. Change of phone number
4. Change of ownership of Account
5. Change of credit card number
6. Change of banking information
7. Change of credit card expiration date
ELECTRONIC MEDICAL RECORD
INFORMATION RESOURCES (OPT-IN)
By subscribing to ViewMyID services, you agree to opt-in to the receipt of newsletters and other information regarding common medical and health-related topics or preventive care messages containing specific medical and health-related information, links to other related Web sites and specific questions related to your ViewMyID Record. Additionally, ViewMyID makes available self-care informational services that provide general medical and health information. These communications and resources are not comprehensive medical text and do not include all the potential information regarding the subject matter. These communications and resources are for general educational and informational purposes only. They should not be relied upon as a substitute for patient-specific advice, medical diagnosis, and treatment or construed, directly or indirectly, as the practice of medicine or dispensing of medical services by ViewMyID. Such information is not a substitute for seeing an appropriate healthcare professional for medical treatment, emergency medical services, or urgent care. The information contained in these communications and resources are compiled from a variety of sources and may or may not be considered authored by ViewMyID ViewMyID makes no warranty as to the content of these materials or the information contained therein, or represents or warrants that any particular drug or treatment is safe, appropriate or effective for you. If you do not wish to receive such communications, you may opt-out at any time by contacting Customer Services.
LIMITATIONS ON USE
You agree that you will not use the Services for any service that must be provided to you by your regular physician as a follow up to an in-office visit, at no additional charge to you or your health care plan, as required by your health care plan. You will not use the Site or Services in any unlawful way or for any unlawful purpose. You will not post or transmit a message under a false name or use the network resources of ViewMyID to impersonate another person or misrepresent authorization to act on behalf of others or ViewMyID. All messages transmitted via ViewMyID should correctly identify the sender. You may not alter the attribution of origin in electronic mail messages or posting. You will not allow another person or entity to use their Account, username, or password to access or use the Services or post or view comments. You will not attempt to undermine the security or integrity of computing systems or networks of ViewMyID, its Partners, or those accessed through or with their product. You must not attempt to gain unauthorized access. You may not harvest or collect PHI about any other individual who uses the Service. You may not post or transmit any data, materials, content, or information which is threatening, false, misleading, abusive, defamatory, pornographic, or profane, or that contains or promotes any virus, worm, Trojan horse, time bomb, or other computer programming or code that is designed or intended to damage, destroy, intercept, download, interfere, manipulate, or otherwise interrupt or expropriate the Site or the Services. You may not tamper, hack, spoof, copy, modify, or otherwise corrupt the Site or the Services' administration, security or proper function. You will not use robots or scripts with the Site. You will not attempt to reverse engineer, reverse assemble, reverse compile, decompile, disassemble, translate or otherwise alter, defraud or create false results from any executable code or information on or received by this Site. You agree to have anti-virus or anti-spyware software running that is set to override the Internet browser's cookie setting.
You further agree that any information you provide or use on the Site and your use of the Site or Services will not infringe or facilitate infringement on any copyright, patent, trademark, trade secret, or another proprietary, publicity, or privacy rights of any party, including such rights of third parties.
ViewMyID maintains the right to delete any information provided by you that it deems in its sole discretion fraudulent, abusive, defamatory, and obscene or in violation of a copyright, trademark, or other intellectual property or ownership right of any other person.
ViewMyID reserves complete and sole discretion concerning the ViewMyID Services operation. ViewMyID may, among other things, withdraw, suspend or discontinue any functionality or feature of the ViewMyID Services. ViewMyID is not responsible for transmission errors or corruption, or compromise of information carried over local or interchange telecommunications carriers.ViewMyID is not responsible for maintaining information arising from the use of the Site or in respect of the Services.ViewMyID reserves the right to maintain, delete or destroy all communications and information posted or uploaded to the Services per its internal record retention or destruction policies.
TEMPORARY USE LICENSE GRANTED
Except for your Electronic Medical Records, ViewMyID retains all right, title, and interest in and to ViewMyID the Services and any Information, products, documentation, software or other materials on the Site, and any patent, copyright, trade secret, trademark, service mark or other intellectual property or proprietary right in any of the preceding, except for information on the Site licensed by ViewMyID and in that case, the license provider retains all right, title and interest therein. The information available through the Site and the Services is the property of ViewMyID or, if licensed by ViewMyID, the license provider.
You agree that you will not store, copy, modify, rent, lease, loan, sell, distribute, transfer, transmit, display, reverse engineer, reverse assemble, or otherwise attempt to discover any programming code or source code used in or with the Services. You may not sell, assign, sublicense, grant a security interest in, or otherwise attempt to transfer any right in the Services (which includes its software and documentation), create derivative works based on or commercially exploit the Services, in any manner whole or part. You agree that violations by you, any other person or entity, of these copyrights, trade secrets, patents, other intellectual property protections, or the terms of this agreement will be prosecuted to the fullest extent of the Law in the federal and state courts located in Ohio. The final choice of whether a customer violates any of these policies is at the sole discretion of ViewMyID Nothing contained on the Site should be construed as granting, by implication, estoppels, waiver, or otherwise, any license or right to use any trademarks, service marks or logos displayed on the Site without the written grant thereof by ViewMyID or the third party owner of such trademarks, service marks, and logos. The Site may contain other proprietary notices and copyright information, the terms of which you must and agree to follow.
The Services are designed for and intended for users in the United States.ViewMyID makes no representation that the information and services provided on the Site or through the Services apply to, appropriate for, or available outside the United States. Accessing the Services from territories where the content is illegal is prohibited.
LEGAL NOTICES AND DISCLAIMERS
Medical Disclaimers ‐ ViewMyID makes no representation or warranty as to the content of any treatment response from any Provider. Providers are independent contractors and not employees of ViewMyID , You and your physician are solely responsible for all information or communication sent during a video/telephone/email consultation or other communication. ViewMyID does not guarantee that a video/telephone/consultation is the appropriate course of treatment for your particular health care problem. Furthermore, ViewMyID is not a substitute for your primary care. You agree to contact your physician immediately should your condition change, or your symptoms worsen. If you require urgent care, you should contact your local emergency services immediately.
Content Disclaimers ‐ No information found on this Site should be relied on as professional medical advice. Nothing contained in this Site should be construed, directly or indirectly, as the practice of medicine or providing medical services by ViewMyID The Information and Services provided on or through this Site are intended solely as general educational material and provide a mechanism to find and connect to a Provider who, subject to his or her professional responsibilities, may or may not provide you with medical care. Always seek the advice of a physician or other qualified healthcare provider concerning questions you have regarding any medical condition and before starting, stopping, or modifying any treatment or medication. Never delay obtaining medical advice or disregard medical advice because of something you have or have not read on this Site. ViewMyID makes no warranties or representations as to the accuracy of the information provided on the Site and assumes no responsibility for any consequences relating directly or indirectly to any action or inaction you take based upon the information and material on the Site. You assume the entire risk of loss in using the Site and Information contained in the Site.
YOU ACKNOWLEDGE THAT YOUR USE OF THE VIEWMYID SERVICES IS AT YOUR SOLE RISK AND THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL RISK ASSOCIATED IN ADDITION TO THAT. ALL INFORMATION, PRODUCTS, OR SERVICES CONTAINED ON OR PROVIDED THROUGH THIS WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, VIEWMYID AND ITS SHAREHOLDERS, AFFILIATES, DIRECTORS, OFFICERS, MANAGERS, EMPLOYEES, OR OTHER REPRESENTATIVES (COLLECTIVELY, "AFFILIATES") AS A RESULT OF THIS, DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND FREEDOM FROM COMPUTER VIRUS STRAINS. WITHOUT LIMITING THE PRECEDING, VIEWMYID AND ITS AFFILIATES MAKE NO WARRANTY AS TO THE RELIABILITY, ACCURACY, TIMELINESS, USEFULNESS, ADEQUACY, COMPLETENESS, OR SUITABILITY OF THE VIEWMYID PRODUCTS AND SERVICES PROVIDED HEREUNDER. VIEWMYID MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT: THE SATISFACTION OF GOVERNMENT REGULATIONS REQUIRING DISCLOSURE OF INFORMATION ON PRESCRIPTION DRUG PRODUCTS; OR ANY TREATMENT, ACTION OR APPLICATION, OR PREPARATION OF MEDICATION BASED ON INFORMATION OFFERED OR PROVIDED THROUGH THE VIEWMYID SERVICES.
ViewMyID does not endorse the promotions, products, or services of any third parties.ViewMyID does not warrant or validate the information of any third-party advertisements, promotions, communications, or other materials. ViewMyID does not assume any responsibility or liability for the accuracy of the information contained in this Site or any third-party websites.
SERVICE RELIABILITY AND WARRANTIES SERVICE RELIABILITY AND WARRANTIES
ViewMyID makes no warranty that the Services will meet your requirements, or that the Service(s) will be uninterrupted, timely, 100% secure, or error-free, or that defects, if any, will be corrected. This includes loss of data resulting from delays and any service interruption caused by ViewMyID employees. ViewMyID is not responsible for transmission errors or corruption, or compromised data carried over local or interchange telecommunication carriers.
ViewMyID will take all necessary precautions to protect against the failure of our equipment and software. The Customer acknowledges and agrees that temporary interruptions in service may occur and that ViewMyID shall have no liability for any claim, cost, charge, loss, or expense arising from or relating to the use of the Services. The Customer acknowledges and agrees that data may be lost or corrupted in connection with the use of the Services. ViewMyID may perform regular back-ups of all data stored but shall have no liability to the Customer if all data is lost or destroyed. The customer acknowledges and agrees that restoration of data from backup is necessary, and it may take several days to complete such restoration of data and resume operation of the Services.
LIMITATION OF LIABILITY
EXCEPT AS PROHIBITED BY LAW, AND WITHOUT LIMITATION:
VIEWMYID SHALL NOT BE LIABLE FOR THE ACTS OR OMISSIONS OF ANY OF THE INDEPENDENT PROVIDERS.
YOU SHALL BE SOLELY AND FULLY RESPONSIBLE FOR ANY DAMAGE TO VIEWMYID, ITS SERVICES, OR ANY COMPUTER SYSTEM, ANY LOSS OF DATA, OR ANY IMPROPER USE OR DISCLOSURE OF INFORMATION ON THE SERVICES CAUSED BY YOU OR ANY PERSON USING YOUR USER NAME OR PASSWORD. VIEWMYID DOES NOT ASSUME ANY LIABILITY ARISING FROM THE FAILURE OF ANY TELECOMMUNICATIONS INFRASTRUCTURE OR THE INTERNET OR FOR MISUSE OF ANY OF THE ADVICE, IDEAS, INFORMATION, INSTRUCTIONS, OR GUIDELINES ACCESSED THROUGH THE SERVICES.
IN NO EVENT SHALL VIEWMYID NOR ANY OF ITS AFFILIATES BE LIABLE FOR ANY DIRECT DAMAGES IN EXCESS OF (i) THE MONTHLY OR ANNUAL SUBSCRIPTION RATE PAID UNDER YOUR PLAN, OR (ii) IN THE EVENT NO PURCHASE PRICE WAS PAID OR REQUIRED, THE LIQUIDATED SUM OF $50.00. IN ADDITION, TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VIEWMYID NOR ANY OF ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, PUNITIVE, INDIRECT, INCIDENTIAL OR CONSEQUENTIAL DAMAGES, THAT RESULT FROM (i) PERSONAL INJURY, WRONGFUL DEATH, LOSS OF USE, LOSS OF PROFITS, INTERRUPTION OF SERVICE OR LOSS OF DATA, OR (ii) MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATON OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT LIMITED TO ACTS OF GOD, COMMUNICATION FAILURE, THEFT, DESTRCUTION OR UNAUTHORIZED ACCESS TO VIEWMYID RECORDS, PROGRAMS OR SERVICES, AND WHETHER IN ANY ACTION IN WARRANTY, CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO NEGLIGENCE OR FUNDAMENTAL BREACH), OR OTHERWISE ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF, OR THE INABILITY TO USE, THIS SITE OR ANY SERVICE OFFERED THROUGH THIS SITE OR ANY MATERIAL OR INFORMATION CONTAINED IN, ACCESSED THROUGH, OR PRODUCTS PURCHASED ON THIS WEB SITE, EVEN IF AN AUTHORIZED REPRESENTATIVE OF VIEWMYID IS ADVISED OF THE LIKELIHOOD OR POSSIBILITY OF THE SAME. TO THE EXTENT CERTAIN JURISDICTIONS RESTRICT ANY OF THE ABOVE LIMITATIONS OF LIABILITY, SUCH LIMITATIONS SHALL NOT APPLY IN SUCH JURISDICTIONS TO THE EXTENT OF SUCH RESTRICTIONS. YOU ACKNOWLEDGE AND AGREE THAT VIEWMYID AGGREGATE LIABILITY TO YOU FOR ANY DAMAGES, LOSSES, FEES, CHARGES, EXPENSES, OR LIABILITIES, AND IN CIRCUMSTANCES WHERE THE PRECEDING LIMITATION IS FINALLY DETERMINED TO BE UNAVAILABLE SHALL NOT EXCEED THE SUBSCRIPTION PRICE PAID BY YOU BEFORE THE FIRST OCCURRENCE OF THE SUBJECT DAMAGES, LOSSES, FEES, CHARGES, EXPENSES OR LIABILITIES. YOU AGREE TO WAIVE, TO THE FULLEST EXTENT PERMITTED BY LAW, ALL LAWS THAT LIMIT THE EFFICACY OF SUCH INDEMNIFICATIONS OR RELEASES.
The Indemnification and Disclaimers provisions set forth above are for the benefit of ViewMyID and its Affiliates. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its behalf.
TERMINATION AND SURVIVAL
FEES AND APPLICABLE CHARGES
Notwithstanding anything herein to the contrary, ViewMyID shall not be liable for any losses arising out of the delay or interruption of its performances of any obligations due to any act of God, an act of governmental authority, act of a public enemy, war, severe weather conditions, or any other cause beyond its control.
NO THIRD PARTY RIGHTS
GOVERNING LAW, JURISDICTION, AND VENUE
WAIVER OF JURY TRIAL
SPAM AND COMPLIANCE WITH ANTI-SPAMMING LAWS
ViewMyID has a strict zero-tolerance for unsolicited bulk email, unsolicited posting to newsgroups, or other illegal activities. You shall not use or permit any of your employees, agents, or affiliates to market, promote or solicit ViewMyID products in ways that violate the federal CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography and Marketing) or any other laws of the United States. You shall not infringe the rights of others, shall not distribute chain letters or unsolicited bulk electronic mail ("spamming"); propagate computer worms or viruses; use a false identity; attempt to gain unauthorized entry to any site or network; infringe copyrights, trademarks, or other intellectual property rights. You further agree to comply with U.S. export laws concerning the transmission of technical data and other regulated materials via the Worldwide Web. You agree to indemnify and hold ViewMyID and its Affiliates harmless for all acts found or suspected to be in violation hereof. You shall indemnify and hold ViewMyID and its Affiliates harmless against and from losses, damages, costs, and reasonable attorneys' fees, if any, incurred in defending or resolving any suits brought against ViewMyID or any of its Affiliates, by anyone arising out of an alleged violation of any anti-spamming rules, regulations, laws, statutes, and the like. Your Account will be terminated for any of the above infractions.
ViewMyID may provide notice by e-mail to the e-mail address you provided during the registration, by a general notice on the ViewMyID Web site, or by written communication delivered by first class U. S. mail or express courier to your address on record in the ViewMyID account information. You may give notice to ViewMyID at any time via electronic mail to support@ViewMyID.com or by letter delivered by first-class postage prepaid U. S. mail or overnight courier to:
Attn: Compliance Officer
11650 Olio Road Suite 1000-172
Fishers, IN 46037
COMMENTS, SUGGESTIONS, AND SUBMISSIONS
ViewMyID welcomes comments, suggestions, and submissions by its Customers. Any comments, suggestions, and submissions made by Customers, including but not limited to terms, notes, feedback, artwork, communications, computer code, or creative materials provided to ViewMyID, shall become the exclusive property of ViewMyID At the time the comment, suggestion, or submission is made it shall act as a full assignment to ViewMyID of all rights whatsoever (copyright, patentability, and intellectual property). ViewMyID shall have the right to use said comment, suggestion, or submission as its own for all legal purposes, including but not limited to the reproduction, disclosure, publishing, distribution, and the like, without any compensation to the Customer. This section shall not include any personal information submitted by the Customer included as part of the Health Information Portability and Accountability Act of 1996. Please submit comments and suggestions to Customer Service at the address or email provided in the Notice section above.
VIEWMYID PROFESSIONAL ETHICAL PRINCIPLES INCLUDE:
1. Respect for Patient rights and responsibilities
2. Respect for the physician-patient relationship
3. Use of licensed health care professionals
4. Adherence to professional code of ethics
5. Implementation of Patient- Safety Continuous Quality Management Principles